You won them.
Now keep them.

Too many students are lost between the offer and the second year. Arrival helps you keep them.

Every student you lose
had already said yes.

Before they arrive

4 in 10 international students who accepted an offer never got far enough to apply for a visa

Make sure they turn up.

  • Help them belong from the moment they accept
  • Guide them through visas, housing, money and travel
  • Prepare them for study, culture and everyday life
  • Remind them at every stage

UK, September 2026 intake: offer-holders who didn’t receive a CAS. Enroly data briefing.

In the first year

1 in 8 students who started didn’t make it to a second year

Make sure they stay.

  • Everything about your university in one app
  • Answer their questions at any hour
  • Give them guides for study and life
  • Let them ask your team to get in touch

England, 2022–23 entrants. Office for Students, October 2025.

Your university, in their pocket.

iPhone, Android and laptop. Your name and colours, in ten languages.

The university's page in the app: welcome, next step and latest news
Their next step first, then your news
The arrival checklist: how ready the student is and what's next
A checklist, with their visa steps
Ari answering where to collect keys, from the university's own page
Ari answers from your own information
The wellbeing check-in, with crisis numbers first
A check-in that reaches your team
Ready forUKUSACanadaAustraliaEurope next

One student. Many offices. One place.

Admissions, accommodation, IT, fees and the students’ union each write to new students on their own. The student is left to piece it together.

Today

  • AccommodationAccept your room offer
  • IT servicesActivate your university account
  • AdmissionsUpload your documents
  • FeesPay your tuition deposit
  • Students’ unionSign up for welcome week

Emails, PDFs and portals, each in its own place. Hard to follow, and hard for your team to see.

With Arrival

Northbridge · Your steps

  • Accept your room offerAccommodation
  • Activate your university accountIT services
  • Upload your documentsAdmissions
  • Pay your tuition depositFees
  • Sign up for welcome weekStudents’ union

One list, in your name and in their language. Your team sees who has done each step.

A reason to come back at every stage.

Messages timed to each student’s arrival date, like an airline before a flight. We suggest them. You set them.

  1. Day one

    Northbridge

    Welcome to Northbridge’s arrival programme

    Three things to start with.

  2. 60 days to go

    Northbridge

    Your visa steps

    These come first. Your checklist walks you through them.

  3. 30 days to go

    Northbridge

    Money and flights

    Book your flight, and plan your first weeks’ money.

  4. 21 days to go

    Northbridge · added by your team

    Book your free airport pickup

    Northbridge meets every flight on 18 and 19 November.

  5. The day before

    Northbridge

    You arrive tomorrow

    Your address, getting there, and who to contact.

  6. Week one

    Northbridge

    How’s your first week going?

    It’s normal for it to feel like a lot.

Wording from our suggested timeline, for our sample university. The airport pickup is an example of one you add.

You decide what they say

Change the wording or timing, switch one off, aim it at one intake, or add your own.

They open the right place

A step in the app, or your own enrolment or pickup page.

Never too many

Mid-morning their time, one a day and three a week at most, and skipped once it’s done.

You see what works

How many each message reached, how many opened it, and how many went on to do it.

Phone first, then email. Parents get their own messages as arrival nears, alongside your announcements and new events.

Know who’s ready. And who isn’t.

Your incoming cohort in one live view, soonest arrival first. Nudge one student or the whole list, in your name.

See the portal
  • Ananya IyerIndiaMSc Data Science18 NovNudgeVisa step not done
  • Daniel OkaforNigeriaMSc Public Health19 NovNot startedNot activated
  • Mei LinChinaMA Marketing20 NovReadyReady
  • Omar HaddadJordanLLM International Law21 NovOn track4 of 6 steps
  • Sofia RossiItalyMSc Finance22 NovNudgeQuiet for 12 days
  • Tom HughesUnited KingdomMSc Economics23 NovReadyReady
Sample cohort. Names are illustrative.

Free to every student.
No ads. No paid upgrades.

One programme. Two ways in.

Universities, colleges, pathway providers and national bodies

Arrival

Every incoming student gets the programme under your name, free to them. You get the portal and one annual licence.

You’re in the right place.

Book a demo

Students preparing on their own

Arrival Academy

Our pre-arrival courses for students preparing to study abroad on their own, bought directly or through an education agent.

arrivalacademy.com

Start with your next intake.

  1. 1

    We set it up with you

    Your branding, your steps, welcome week and contacts. We draw your campus map.

  2. 2

    Your students join

    From a personal link in the acceptance email you already send. No list to upload.

  3. 3

    You watch them get ready

    Who’s ready, who’s stalled and what they’re asking, every week.

One licence a year for your whole intake, quoted for your size. Free to every student.